Refund & Return Policy

At Flairpura, your satisfaction matters to us. We want you to shop with confidence and enjoy every purchase.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unopened, and in their original packaging.

For hygiene and safety reasons, opened or used beauty products cannot be returned unless they arrive damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We'll be happy to help resolve it.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect. Original shipping fees are non-refundable, except when the return is due to our error.

Contact Us

To request a return or refund, please contact our customer support team through our website.

Thank you for shopping with Flairpura!